Frequently asked questions
Ordering steps
Choose a product → press “Add to Cart” → open cart → hit “Checkout.”
Payment safety
We use 100% secure payment processing, with a dedicated internet security team ensuring a safe, reliable experience. 🛡️
When do I receive my items?
Orders are processed within 1–3 business days, then we email a shipping confirmation.
Tracking
Yes—your tracking number is sent after purchase. 📬
Shipping cost
Varies by shipping origin. Add your address at checkout to view the exact fee.
Multiple items
They are usually shipped separately. 📦➕📦
Returns & exchanges
Free returns (washed/worn items accepted)
Full refund within 30 days
Store credit within 180 days
We’ll email a refund confirmation after your return is processed. Refunds are typically completed within 10 business days of our receipt. Current volumes can cause delays—thanks for your patience. ⏳
Free gift conditions
If returns reduce your order below the promo threshold, the free gift must be returned. If you’d like to keep it without qualifying, we will deduct its cost from your refund or request payment. 🎁
Change/cancel policy
Orders cannot be changed or canceled after submission. You can return items; refunds apply to the product total only and exclude shipping.
More answers
See our comprehensive help—See all FAQs.
Contact us quickly
Email: ledetgillins182@outlook.com